Problem Identification as a Service
PIaaS
Before we build anything, we help you figure out what's actually worth building. Not every problem needs a custom solution—we help you prioritize the ones that do.
Included in the research phase
The Challenge
Most companies have dozens of problems they could throw technology at. The hard part isn't building solutions—it's knowing which problems are worth solving.
We've seen too many companies waste months (and millions) building the wrong thing because they jumped straight to "solution mode" without properly understanding the problem.
The most expensive software is software that solves the wrong problem—no matter how well it's built.
What We Do
Process Mapping
We map your current processes to understand where time and money are being wasted. We talk to the people who actually do the work.
Problem Quantification
We don't just identify problems—we quantify them. How much is this costing you per month? Per year? In money? In time? In frustration?
Opportunity Prioritization
We evaluate and rank automation opportunities using clear criteria: impact, complexity, risk, and dependencies.
ROI Assessment
We estimate the real return on investment for each opportunity, accounting for hidden costs like training, integration, and maintenance.
Roadmap Development
We create a prioritized action plan based on impact, effort, and dependencies—so you know what to tackle first.
What You Get
Why This Matters
Without proper problem identification, you might build a perfect solution to the wrong problem. Or worse—you might build something that solves a $10,000/year problem for $50,000.
This process ensures we're focused on problems where the math actually works. If we can't find a problem worth solving, we'll tell you—and you'll have documentation proving it.
The goal isn't to generate work. The goal is to find the highest-impact opportunities where custom software genuinely makes sense.
Ready to identify what's worth fixing?
Start with a free diagnostic to understand your situation.
Book Your Diagnostic