First Meeting
Getting on the Same Page
Every engagement starts with understanding. We produce a detailed report on what we heard you say—so we're aligned before anything else happens.
Free | 17-minute diagnostic call
What Happens
17-minute call
We ask about your biggest problems and what they're costing you. No small talk, no padding—just focused questions to understand your situation.
We listen
No pitching, no selling, just understanding. We're trying to figure out if we can actually help—not convince you to hire us.
Written report
Within 48 hours, you receive a summary of what we understood. This is your chance to correct us before we go any further.
What You Get
Why We Do This
When expectations don't match reality, everyone loses. We learned this the hard way.
Early in our history, we worked on a project where we didn't have direct access to the end client. In the last two weeks, we discovered a list of "must haves" we'd never seen before. What we built only covered 20% of what was actually needed.
It still helped—hundreds of hours saved every month. But it could have been so much more.
Now we make sure we're on the same page before any money changes hands.